Artificial grass has fast become one of the hottest trends for homeowners that want a great-looking lawn all year round. Low to maintain while still providing a beautiful touch to garden areas, it’s no surprise that more and more homeowners need the help of reputable artificial grass installers in Kent. But, while you might be excited to get a new artificial lawn added as soon as possible, you have to make sure you’re asking the right questions before any work begins or money exchanges hands. 

So, before moving forward with a project, make sure you ask:

What kind of artificial grasses do you offer?

Believe it or not, there isn’t just one type of artificial grass – there are three: polypropylene, polyethylene, and nylon. They all offer different benefits, depending on your budget, preferred aesthetic, durability concerns, color choice, and maintenance demands. Of course, cheaper options will wear down quicker and potentially cause other issues, so always seek out the highest-quality option your budget allows for. Ultimately, whatever type you may already be leaning towards, it’s best practice to speak with a few experienced artificial grass installers to ensure your unique needs will be matched. 

How does your sales process work?

For reputable artificial grass installers, their process should begin with an initial (no obligation) budget quotation. This should be based on the type of artificial grass you’re interested in for your project as well as the size of the area to be covered. Once this is complete and you are happy with the estimated price, a site visit can be arranged to provide you with the most accurate price possible. This is also a great time to ask any follow-up questions if you have any concerns before moving forward. 

What’s the installation process?

One of the best secrets to a stunning artificial lawn comes down to how well it’s fitted. Of course, color choice will also be incredibly important to the harmony of your outdoor area too, but sizing really does matter. Professional artificial grass installers will carefully measure out the plot of land, ensuring that borders will be neat, and any waste is minimized.

How your lawn and subbase are prepared are another hugely important factor during the installation process. Obviously, your existing lawn will need to be removed, but before your new artificial lawn can be installed, a crushed aggregate must be carefully added to ensure the perfect finish. 

Additionally, less experienced installers could lay the fiber pile of different sections in opposite directions, creating an extremely undesirable finish. And, when a strong adhesive has been added and set, it’s obvious just how much of a challenge this error will be to rectify. Don’t be afraid to ask for a few references if you’d like to be totally confident in your choice.

Do you have any maintenance tips?

Artificial grass installers should always care about the long-term quality of the products they install. While they are the ones carrying out the installation, maintenance will most likely fall into your hands – meaning you have to have clear instructions on how to keep your artificial lawn looking its very best. When speaking to your installer of choice, make sure they can provide you with artificial lawn care tips and an aftercare plan to help you navigate maintenance throughout the different seasons in your area. 

Does your artificial grass include a guarantee?

For some artificial grass installers, you’ll find that they will offer you a guarantee on their installation. So, look out for a reputable installer that will rectify any badly fitted areas or cosmetic defects caused by their installation team. However, most artificial lawn manufacturers offer substantial guarantees on their products, sometimes up to ten years or more. When talking to your installer, make sure the artificial grass they supply comes with a manufacturer’s guarantee. 

Ultimately, investing in an artificial lawn is a big step. Just remember to carry out your due diligence and ask the companies you contact the right questions before any work commences. Getting all your questions answered ahead of time will provide you with peace of mind and leave you feeling confident that your new artificial lawn is going to look great.