Dealing with a vehicle breakdown can be stressful, especially when you’re stranded on a busy highway or in an unfamiliar area. Whether you’re driving a passenger car or operating a commercial vehicle, having access to heavy-duty roadside assistance is crucial for getting back on the road safely and efficiently.

However, while waiting for help to arrive, your safety should be your top priority. In this blog, we’ll cover practical tips to help you stay safe until assistance reaches you.

1. Pull Over Safely

The moment you notice an issue with your vehicle—whether it’s a flat tire, engine trouble, low oil pressure, or something more serious—find a safe place to pull over. If you’re on a highway, aim for the right shoulder of the road. Look for areas that are well-lit, visible to other drivers, and away from curves or blind spots.

If you’re driving a heavy-duty vehicle like a truck or RV, ensure you have enough clearance to park securely. Then, turn on your hazard lights immediately to alert other drivers that you’re having trouble.

2. Use Reflective Gear and Emergency Signals

Visibility is key when your vehicle is stationary, especially at night or in low-light conditions. After stopping, place reflective warning triangles or cones several feet behind your vehicle to signal other drivers.

Due to their size and potential obstruction on the road, heavy-duty vehicles may require larger reflective signs or flares. These tools not only help prevent accidents but also make it easier for roadside assistance to locate them.

3. Stay Inside Your Vehicle

In most cases, staying inside your vehicle is safer than waiting outside, particularly if you’re on a busy highway. Fast-moving traffic poses a serious risk, and stepping out of your vehicle unnecessarily can increase the chances of an accident.

Lock your doors, wear your seatbelt, and remain alert. If it’s hot or cold, use the air conditioning or heating system sparingly to manage your vehicle’s temperature and preserve battery life.

The exception to this rule is if you notice smoke, a fire, or a gas leak. In these instances, exit the vehicle immediately and move to a safe distance while keeping an eye on traffic.

4. Contact Roadside Assistance Immediately

Once you’re safely parked, contact your roadside assistance provider immediately. Be clear and specific about your location, the issue with your vehicle, and any landmarks that can help the technician find you quickly. If you have a heavy-duty vehicle, let the provider know in advance so they can send specialized equipment and personnel.

Many modern roadside assistance providers, especially those for heavy-duty vehicles, have apps or GPS tracking features that allow you to share your location in real-time. These tools can expedite the process and reduce your wait time.

5. Be Aware of Your Surroundings

While waiting for help to arrive, stay vigilant about your surroundings. Look out for any suspicious activity, particularly if you’re in an isolated or unfamiliar area. Avoid engaging with strangers who approach your vehicle unless they are clearly identifiable as roadside assistance personnel or law enforcement officers.

If you feel unsafe, call a friend, family member, or the authorities to inform them of your situation. Having someone aware of your predicament can provide added peace of mind.

6. Avoid DIY Repairs on Busy Roads

It may be tempting to change a tire or perform a quick fix while waiting for assistance, but this can be extremely dangerous on busy roads. Oncoming traffic may not have enough time to react, putting you at risk of an accident.

For heavy-duty vehicles, attempting DIY repairs without proper tools or training can also exacerbate the problem or cause further damage. It’s best to leave the repairs to professionals who have the expertise and equipment to handle the situation safely.

7. Conserve Resources

If you’re waiting for a prolonged period, conserve your phone battery and fuel. Keep calls and texts brief to ensure you can stay in touch with your roadside assistance provider or emergency contacts.

Similarly, avoid keeping your vehicle running for extended periods unless it’s necessary for temperature control. This is particularly important for heavy-duty vehicle drivers, as larger engines consume more fuel when idling.

8. Prepare an Emergency Kit

An emergency kit can be a lifesaver during roadside incidents. It should include essentials such as a flashlight, extra batteries, water, non-perishable snacks, a first-aid kit, and a phone charger.

For heavy-duty vehicles, consider adding specialized items like heavy-duty gloves, high-visibility clothing, and tools designed for larger vehicles. Having these items on hand ensures you’re better equipped to handle unexpected situations.

9. Trust the Professionals

When the roadside assistance team arrives, follow their instructions closely. They’re trained to assess the situation and provide the safest solution, whether that’s repairing your vehicle on the spot or towing it to a nearby service center.

If you’re working with a heavy-duty roadside assistance provider, their expertise in handling larger vehicles ensures the job will be done efficiently and safely.

Stay Prepared and Stay Safe on the Road

Waiting for roadside assistance can be nerve-wracking, but taking the right precautions can make the experience safer and less stressful. Remember, your safety comes first. Follow these tips and rely on trusted roadside assistance services to get back on the road quickly.