Over the last two decades, shopping habits have changed dramatically in Australia, with more and more people completing most of their purchases online every year. However, even though online sales figures in Australia remain on an upward trend in 2024, there are some items we’re still hesitant to buy on the Internet, which brings us to the matter at hand, how to avoid making a mistake when buying a mattress online.

Consider These 7 Factors

Many Australian consumers are still reluctant to order a bed frame or mattress online because there’s no opportunity to try before you buy. But what if you could evaluate mattresses against a specific set of factors that help you avoid making elementary mistakes? With that being the case, the potential savings begin to look very appealing.

  1. Price – You will need to decide on a budget before you start shopping in earnest, but what we’d like to highlight regarding prices is that good deals don’t just disappear. If you’re planning on visiting bed shops in Sydney, Perth or whatever part of the country you’re in, don’t let any salespeople talk you into making a rushed decision. If they’re willing to give you a 20% discount today, they’ll almost certainly be happy to offer you the same deal tomorrow, regardless of what they might say.
  2. Desired Size – Whether you’re buying online or in a physical store, you need to figure out what size mattress is right for you first. If you don’t, you could waste an awful lot of time looking at mattresses that are either too small to accommodate you comfortably or too large for your bed/bedroom.
  3. Support – Regular, high-quality sleep helps us stay in good health according to medical professionals, so it’s very important to focus on mattresses that provide just the right amount of support. If, for example, you currently have a very firm mattress to help with back problems, you should not consider buying a soft mattress unless advised otherwise by your doctor.
  4. Materials – Make sure the mattresses you consider buying are all made from suitable materials. This is most important if you or other family members suffer from any fabric-related allergies, especially those that result in contact dermatitis.
  5. Delivery – If the retailer you order from does not offer free delivery, you could end up paying considerably more than you’d imagined when ordering a large, weighty mattress online. 
  6. Warranty – A lengthy warranty brings peace of mind when dealing with people you’ve never met before, so make sure your mattress comes with one.
  7. Return Policy – Unless you are 100% sure a mattress is right for you, don’t buy one online if there’s no option to return for an exchange in the event it’s not suitable.

If the company you order from has a no-quibble return policy, you won’t have to worry about getting lumbered with an unsuitable or uncomfortable mattress. However, it’s still a hassle to return something so bulky, so it’s well worth making the effort to evaluate all your options carefully before making a purchase.