If you’re renting out your place on platforms like Airbnb or Vrbo, you know it can be a great way to earn extra income. But, it can also be a bit nerve-wracking. You’re letting strangers into your home, and you want to make sure they’re respectful and responsible. Here are some tips to help you screen your short-term rental guests.

Set Clear House Rules

The first step in screening your guests is setting clear house rules. These rules let potential guests know what you expect from them during their stay. Be straightforward about things like noise levels, smoking, pets, and the number of guests allowed. When guests know your rules upfront, it sets the tone for their stay and helps avoid misunderstandings.

Use a Detailed Listing

Make sure your rental listing is detailed and accurate. Include plenty of photos and a thorough description of your space. This helps attract guests who are a good fit for your property. Describe the amenities, the layout, and any special features. Also, mention the type of neighborhood and nearby attractions. The more information you provide, the more likely you’ll attract guests who appreciate your place and are less likely to cause problems.

Communicate Before Booking

Before you accept a booking, communicate with potential guests. Ask them a few questions to get a sense of who they are and why they’re traveling. Some hosts ask about the purpose of the visit or who will be staying at the property. This can give you an idea of whether they’re a good fit. If a guest is hesitant to share this information, it might be a red flag.

Check Reviews and References

One of the benefits of using a platform like Airbnb is the review system. Look at the reviews left by previous hosts for potential guests. Positive reviews are a good sign that a guest is trustworthy. If a guest doesn’t have reviews or has mixed feedback, you can ask them for references. Contacting their previous hosts can give you more insight into their behavior and reliability.

Verify Their Identity

Many platforms offer identity verification services. Make sure your guests complete these verification steps. This might include verifying their phone number, email, and government ID. Knowing that a platform has confirmed their identity can give you peace of mind.

Set a Security Deposit

A security deposit can protect you against potential damages. It also shows that the guest is serious about respecting your property. If guests know they’ll lose their deposit for breaking rules or causing damage, they’re more likely to behave responsibly.

Have a Strict Cancellation Policy

A strict cancellation policy can help ensure that your guests are committed to their booking. Guests who are serious about their stay are less likely to cancel at the last minute, which can help you avoid gaps in your booking calendar. 

Use Instant Book Wisely

Instant Book is a feature that allows guests to book your place without needing your approval. While it can increase bookings, it can also increase the risk of accepting unreliable guests. If you use Instant Book, consider setting requirements, like verified ID and positive reviews, to filter out potential problem guests.

Meet Guests in Person (If Possible)

Meeting your guests in person, if possible, can provide another layer of assurance. It allows you to go over house rules and answer any questions they might have. It also gives you a chance to get a feel for them and ensure they are who they say they are. If meeting in person isn’t feasible, a video call can be a good alternative.

Have a Welcome Guide Ready

A welcome guide is a helpful tool for both you and your guests. It can include important information about your property, local attractions, and emergency contacts. Providing a detailed guide shows you care about their stay. It also sets clear expectations. You can include your house rules, check-in and check-out procedures, and Wi-Fi password. When guests have all this information upfront, they’re less likely to contact you with questions during their stay.

Encourage Communication

Encouraging open communication with your guests is key. Be responsive and friendly in your messages. Answer questions promptly and provide any additional information they need. This builds trust and shows you are available to help. It also gives you more opportunities to gauge the type of guests you are dealing with. If someone is polite and responsive, it’s a good sign.

Set Up a Contract

Even though most rental platforms have their terms and conditions, having a personal contract can add an extra layer of protection. Your contract should include your house rules, payment terms, and policies on cancellations and damages. Make sure your guests read and sign it before their stay. This shows you are serious about maintaining your property and helps ensure that guests follow the rules.

Install Security Measures

Security measures can help you keep an eye on your property. Consider installing smart locks, security cameras, or alarm systems. Make sure to inform your guests about these measures. This transparency helps build trust while ensuring the safety of your property. Security cameras should only be placed in common areas, not inside the home, to respect guests’ privacy.

Get to Know Your Neighbors

Your neighbors can be a great resource for keeping an eye on your property. Let them know you are renting out your place and ask them to alert you if they notice anything unusual. Building a good relationship with your neighbors can help ensure your property is looked after when you’re not around. They can also provide you with feedback on the behavior of your guests.

Review and Update Your Listing Regularly

Keeping your rental listing up to date is important. Regularly review your listing to make sure all the information is accurate. Update photos and descriptions to reflect any changes or improvements to your property. An up-to-date listing helps attract the right guests and sets clear expectations.

Trust Your Gut

Sometimes, you need to trust your gut feeling. If something feels off about a potential guest, it’s okay to decline their booking. It’s better to be cautious than to risk having a bad experience. Trusting your instincts can help you avoid problems and ensure a positive experience for both you and your guests.

Maintain Open Lines of Communication

Even after your guests have checked in, keep the lines of communication open. Check in with them to see if they need anything or if they have any concerns. This shows that you are a responsible host and care about their experience. It also gives you a chance to address any issues before they become bigger problems.

Respect Guest Privacy

While it’s important to monitor your property, it’s also important to respect your guests’ privacy. Avoid unnecessary check-ins or visits. Give your guests the space to enjoy their stay. A balance between being available and giving privacy will help create a positive experience for your guests.

Screening short-term rental guests can feel daunting, but it doesn’t have to be. By setting clear rules, communicating well, and trusting your instincts, you can find trustworthy guests who will respect your property. A little effort in the screening process can go a long way in ensuring a smooth and pleasant experience for both you and your guests.